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Why Can't I Access My Free Trial?
Why Can't I Access My Free Trial?

Sometimes when setting up your free trial, the process gets interrupted How do you access your trial when this happens

Isabelle Talkington avatar
Written by Isabelle Talkington
Updated this week

Sometimes, during the sign-up process for your free trial, technical interruptions may occur, or you may not be redirected to finish setting up your account. This can result in difficulty accessing your trial. Don't worry – we're here to help you get started.

Steps to Access Your Trial

  1. Identify Your Sign-Up Email
    To access your trial, you will need to remember the email address you used when signing up for the trial. This is essential for completing the process.

  2. Visit the FarmRaise Website
    Navigate to app.farmraise.com. Scroll to the bottom of the page and click the "Sign-Up" button.

  3. Complete the Sign-Up Form
    Enter the email address you used during checkout and create a secure password. For your safety, ensure this password is unique and not used on other websites.

  4. Log In and Start Your Trial
    Once you've set up your account, log in to access your free trial and start exploring all the tools FarmRaise has to offer.

For Users Nearing the End of Their Trial

If this issue occurs close to the end of your trial, we encourage you to reach out to our team. We want to ensure FarmRaise is a good fit for you, and we’re happy to extend your trial if needed.

Contact Us for Support

Thank you for your patience and for giving FarmRaise a try. If you have any questions or encounter any further issues, don’t hesitate to contact our Farmer Success Team. You can reach us in two ways:

  • Live Chat: Click the green circle in the bottom right-hand corner of our website.

We’re here to ensure you have a seamless experience and can take full advantage of your FarmRaise trial!

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