If you're seeing an alert that your employee's information is incomplete, follow these steps to ensure everything is properly set up:
Confirm Employee Email Completion
Check with your employees to confirm they completed the information sent from [email protected].
Verify Employee Information in Payroll
Go to "Edit Employee Info" in your payroll system.
Look for any alerts or indications of missing information for the employee.
If no alerts are present, you may need to reset the payroll run to refresh the system.
Delete and Recreate the Payroll Run
Delete the payroll run by selecting "Delete Payroll Run".
This will keep the payroll date as originally scheduled.
Re-create the payroll run to reset any potential errors in the system.
Additional Support
If deleting the payroll run doesn’t resolve the issue, contact us:
Email: [email protected]
Click the green circle in the bottom right corner of your screen for live assistance.
These steps should help ensure your employees' information is accurately reflected in FarmRaise Payroll!